MYULTRASOUND - Diagnostic Imaging Centers | Dallas, Fort Worth - Richardon Tx

Our Standards of Service

MYULTRASOUND STAFF

info@myultrasound.co

(214) 932-9109

As a customer of MYULTRASOUND you can expect the following standards of service.

Staff will continuously ensure that the minimum ultrasound exposure levels are strictly adhered to and that the policy of ‘no direct scanning time beyond published guidelines’ is followed. All scans will operate within published guidelines for mechanical indices and thermal exposure times.

MYULTRASOUND is proud of its commitment to adhere to the Code of Conduct and Ethics set out by the SDMS and AIUM.

MYULTRASOUND also follows the key principles for the safe use of ultrasound documented by the AIUM.

MYULTRSOUND operates within a framework of clinical governance.

To build a positive and caring culture amongst our staff and a real pride in our company and its’ offerings.

In all interactions with our business you can expect to be treated with respect and in a professional, friendly and efficient manner.

We specifically work to the following core values that relate to customer service:

To put the customers best interests at the heart of everything we do and to operate and act with integrity, good faith and a duty of care in all interactions and business transactions.

To exceed our customers expectations by offering the latest ultrasound technology, backed by a truly dedicated team of professionals that strive to give all of our clients an engaging, friendly and positive experience.

You can expect that before any service is conducted your consent/agreement will be requested and you will be asked to complete a waiver document.

You can expect to find high standards of hygiene and cleanliness.

You can expect our equipment to be industry leading and all safety and quality/regular maintenance checks to have been carried out.

With your consent, we will hold a limited amount of your personal data. However, we do so in line with HIPPA guidelines. We will never share your personal information with any third party.

We work in an open and transparent manner. Therefore, you will be made aware of what to expect during your time with us.

At MYULTRASOUND we pride ourselves on our customer service. However, should you wish to make our management aware of something you didn’t feel was to our usual high standards, we welcome your feedback. Please email complaints@myultrasoundcenter.com

Any complaint will be listened to and full feedback as to the outcome given within a reasonable timeframe.

CODE OF PRACTICE

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Your Health | Your Choice | Your Money

Health and Wellness Imaging Center

Providing Ultrasound Excellence to the DFW Metroplex and Surrounding Areas - Plano | Richardson | Dallas | Garland

Tel: 214-932-9109 Fax: 972-231-1753 - Online Ultrasound Appointment

3D-4D Ultrasound * General Abdominal * OB/GYN * Vascular - Doppler * Transrectal Prostate * Neurosonography

Musculoskeletal * Pediatric * Superficial * Scrotal * Health & Wellness Ultrasounds